Terms & Conditions
Effective Date: January 16, 2026
Welcome to BRAVN Digital LLC (“Company,” “we,” “us,” or “our”). These Terms & Conditions govern your access to and use of our website, forms, communication channels, and services, including any related SMS and email communications.
By accessing our website, submitting information through our forms, requesting services, opting in to SMS or email communications, or otherwise engaging with BRAVN Digital LLC, you agree to these Terms & Conditions.
1. Use of Website and Services
You agree to use our website and services for lawful purposes only and in a manner consistent with these Terms. You also agree that any information you provide to us is accurate, current, and complete.
BRAVN Digital LLC provides digital services, including marketing, strategy, creative, web development, automation, and related consulting/support services. Specific deliverables, timelines, pricing, and scope may be defined separately in proposals, statements of work, invoices, or written agreements.
2. Service Requests, Forms, and Communications
When you submit a contact form, inquiry form, booking form (if applicable), or otherwise request information from us, you understand that:
- We may contact you using the information you provided to respond to your request
- Communications may occur via email, phone call, or SMS depending on the channel you selected and/or consented to
- Submission of a form does not guarantee availability, acceptance, or immediate delivery of services
- Any commitments related to pricing, timelines, or scope are only binding when confirmed in writing
3. Appointments, Scheduling, Rescheduling, and Cancellations (If Applicable)
If appointments, calls, consultations, or sessions are offered, you agree that:
- Scheduling is subject to availability
- You are responsible for reviewing your appointment details
- You may contact us to reschedule or cancel in advance when possible
- We may send confirmations, reminders, rescheduling, or cancellation notices as part of operational communications
4. SMS Messaging Program
BRAVN Digital LLC may send SMS text messages to individuals who have provided explicit consent.
SMS messages may include:
- Service-related communications (updates, coordination, and operational notices)
- Appointment-related communications when applicable (confirmations, reminders, rescheduling/cancellation notices)
- Promotional offers, marketing messages, and announcements only for individuals who have separately opted in to marketing communications
- Personalized marketing messages related to special dates (such as birthdays or seasonal celebrations) only for individuals who have opted in to marketing
SMS Disclosures
- Message frequency varies
- Message and data rates may apply
- Reply STOP to unsubscribe at any time
- Reply HELP for assistance
Consent to receive SMS messages is voluntary and not a condition of purchase.
Carrier Disclaimer: Mobile carriers are not liable for delayed or undelivered messages.
5. Marketing and Promotional Communications
If you opt in to receive marketing communications, we may send promotional SMS and/or email messages such as special offers, service updates, announcements, and seasonal or event-related promotions. You can opt out at any time by following the unsubscribe instructions provided in the message or by contacting us directly.
6. Email Communications
If you provide your email address, you may receive service-related communications such as responses to inquiries, proposals, onboarding instructions, project updates, and support messages. If you opt in to marketing emails, you may unsubscribe at any time using the unsubscribe link included in the email.
7. Privacy Policy
Your use of our website, forms, and communication systems is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
Privacy Policy: [Insert Privacy Policy URL]
8. Payments and Fees (If Applicable)
Prices, fees, deposits, and payment terms may be communicated through proposals, invoices, or written agreements. You agree to pay all applicable fees related to the services you request or purchase.
If you fail to pay required fees, we may pause or discontinue services until payment is received, as permitted by applicable agreements.
9. Intellectual Property
All content on our website (including text, graphics, logos, and design elements) is owned by BRAVN Digital LLC or used with permission, and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our content without written permission, except as allowed by law.
Client deliverables are governed by the terms defined in the applicable proposal, statement of work, or agreement.
10. Disclaimer of Warranties
Our website, forms, and communication systems are provided on an “as is” and “as available” basis. We do not guarantee that the website or communications will be uninterrupted, error-free, or fully secure at all times.
11. Limitation of Liability
To the fullest extent permitted by law, BRAVN Digital LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to:
- Use of our website or communications
- Delays or failures in SMS or email delivery
- Service interruptions or technical issues
- Reliance on information provided through the website or communications
12. Changes to These Terms
We may update these Terms & Conditions from time to time. Updates will be posted with a revised effective date. Continued use of our website or services after updates are posted indicates acceptance of the revised Terms.
13. Age Requirement (18+)
You must be 18 years of age or older to opt in to and use BRAVN Digital LLC’s SMS messaging service. By providing your phone number and consenting to receive SMS messages, you represent that you are at least 18. If you are not 18 or older, do not use the SMS service or submit your phone number for text messaging.
14. Contact Information
If you have questions about these Terms & Conditions, please contact us:
BRAVN Digital LLC
1501 Voorhies Ave, Int 16E
Brooklyn, New York, NY 11235
Email: felipe@bravndigital.com
Phone: +1 (929) 624-0215
